This disclosure summarizes the categories of data B.L.U.E. collects, how the data is used, and whether it is linked to your identity. It is provided to support transparency requirements of the Apple App Store and Google Play.
Contact Info
Collected: name, email address, phone number.
Purpose: account management, app functionality, customer communication.
Linked to you: yes.
Location
Collected: precise and/or approximate location (with permission).
Purpose: contractor matching and live job tracking.
Linked to you: yes. Optional — you may decline or revoke access.
User Content
Collected: photos, service request descriptions, messages, and reviews.
Purpose: app functionality and connecting you with contractors.
Linked to you: yes.
Financial Info
Collected: payment transaction records (processed by Stripe). We do not store full card numbers.
Purpose: to process payments and maintain purchase history.
Linked to you: yes.
Identifiers
Collected: account ID and push notification token.
Purpose: authentication and delivering notifications.
Linked to you: yes.
Usage & Diagnostics
Collected: app interactions and crash/diagnostic logs.
Purpose: analytics and improving app performance.
Linked to you: may be linked for reliability and security.
Data Not Sold
We do not sell your personal data. You can export or delete your data at any time from the Privacy & Security menu.